Privacy Policy for FikaChu
FikaChu Mobility and its associated entities are committed to protecting and respecting your privacy.
Scope of Policy
This privacy policy (Policy), along with our terms of use, applies to your use of:
1. FikaChu mobile applications, available on our website or hosted on app stores.
2. Any services accessible through the app (Services) or available on our website or other third-party sites (Service Sites).
This Policy outlines how we collect, process, and use your personal data.
Please read this Policy carefully to understand our views and practices regarding your personal data. By downloading the App, you confirm that you have read, understood, and accepted the terms of this Policy. You also consent to the collection, use, storage, processing, and disclosure of your personal information as outlined in this Policy.
A. Information We Collect
We may collect and process the following data about you:
- Information you provide to us (submitted information):
- Information provided via forms in the app or on our website.
- Information provided in correspondence with us.
- Information provided during registration or use of the App or Services.
Information we collect about you and your device:
- Information stored on your device.
- Data from your use of other third-party applications on your device or Service Sites.
- Details of your use of the app or visits to service sites, including traffic data and location data.
Location information:
- Our app, FikaChu collects location data to determine geofenced areas and for tracking trip progress. This data may be collected even when the app is closed or not in use to ensure accurate trip tracking and enhance your experience. The collection and use of this data are essential for the core functionality of the app, such as providing real-time updates and ensuring safety during trips.
B. Tracking and Cookies
We may use mobile tracking technologies and website cookies to improve your experience and enhance the functionality of the app and service sites.
C. Use of Information
We may use your information to provide, maintain, and improve our services, personalize your experience, and deliver tailored content. We use your information to understand user interactions, enhance features, develop new services, and communicate updates and support. Additionally, we ensure the security and integrity of our services, comply with legal obligations, and provide relevant marketing and advertisements. Your privacy is a priority, and we are committed to using your information responsibly. For any questions or concerns, please contact our support team.
D. Storage of Data
Your data may be transferred to and stored in countries outside your country of origin or residence. We take necessary steps to ensure secure storage and processing of your data.
E. Request for data deletion
You have the right to access, update, and request deletion of your personal data by submitting a request from the app. The button to delete data can be found on the support page. Please note that requests to delete data are handled manually, so it may take up to 24 hours to complete. Once completed, all your data will be deleted from our server. You may also opt out of marketing communications at any time.
F. Changes to Privacy Policy
Any changes to this Policy will be posted on our website and may require your acceptance upon next use of the app or services. Continued use of the app or services constitutes acceptance of any changes.
Questions, comments, and requests regarding this privacy policy should be addressed to Info@fikachu.com
This policy is effective as of May 2024.
